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SEIU-UHW Phone Bank Volunteer Help Center

SEIU-UHW Phone Bank Volunteer Help Center

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  • PDI Mobile/Laptop Calling
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  • Submit a Technical Support Ticket

Android

  • Block Your Number
  • How to Use The Mobile Phonebank
  • How to clear your cache in Google Chrome
  • Troubleshooting common issues

Apple

  • Block Your Number
  • How to Use The Mobile Phonebank
  • How to clear your cache in Google Chrome
  • Troubleshooting common issues

Windows

  • How to Use The Mobile Phonebank
  • How to clear your cache in Google Chrome
  • Troubleshooting common issues

Submit Tech Support Ticket

  • Submit a Tech Support Ticket

PDI Mobile/Laptop Calling

  • How to Use The Mobile Phonebank
  • How to clear your cache in Google Chrome
  • Troubleshooting common issues
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  • How to Use The Mobile Phonebank

How to Use The Mobile Phonebank

Sign In #

Volunteers start at the Phone Canvassing sign-in page.

Enter the email address your campaign has on file, then set or enter the PhoneBank password and accept the PDI Terms of Use.


Verify Your Email #

A four-digit verification code is emailed to you automatically.

Enter the code in the four boxes to confirm your account. If it doesn’t arrive, use Resend, or sign in with a password instead.


Welcome to the Phone Bank #

After signing in, read the welcome overview: the system dials for you, a script guides each call, and you log results afterward.

Run a Sound Check first if you’d like, then click Continue.


Script Preview Mode #

A short reminder appears before you see the script: this page is for review only — nothing here dials or saves yet.

Click Got it to continue.


Review the Script C Survey #

Read through the introduction and every survey question before you start calling, so you know what to expect on a live call.

When ready, click Start Calling — or Quick Tour for a guided walkthrough of the calling screen.


Connect to Start Calling #

Clicking Start Calling opens a quick microphone check. Allow microphone access if your browser prompts you
This is required so you can talk with voters once connected.


Go Ready C Dial #

Switch your status from Not Ready to Ready in the top right whenever you’re available to take calls.

The system then dials automatically — status shows Dialing in Progress while it works on connecting you.


Talking With a Voter #

When someone answers, your status switches to Talking and you’re connected automatically.

The voter’s info appears at the top; the script and survey guide the conversation. Click End Call when you’re done.

Note: the voter name/contact info shown is placeholder test data from the training recording, not a real contact.


Wrap-Up — Read the Script #

After the call ends, status moves to Wrap-Up. Scroll through the full script — including the Prop 40 talking points — and read it to the voter as needed.


Wrap-Up — Log Responses #

Record the voter’s answers to each survey question.

Once notes and responses are complete, click Go Ready to return to the queue for your next call.

What are your Feelings
Updated on September 11, 2026
Block Your NumberHow to clear your cache in Google Chrome
Table of Contents
  • Sign In
  • Verify Your Email
  • Welcome to the Phone Bank
  • Script Preview Mode
  • Review the Script C Survey
  • Connect to Start Calling
  • Go Ready C Dial
  • Talking With a Voter
  • Wrap-Up — Read the Script
  • Wrap-Up — Log Responses
SEIU-UHW Phonebank Support